Utility Billing & Accounts

The City of Lake Butler is proud to offer water, sewer, garbage pick up, and mosquito spraying services to its residents. These services are all paid for through your Utility Bill.

It is the mission of the city to provide accurate utility bills in a timely manner to our residents. 

PAYING YOUR UTILITY BILL

E-Billing is now available! Customers are able to view and pay their bill online as well as sign up for E-Billing.  Just visit lakebutler.authoritypay.com to register. Each customer will be asked for their account number and CID. These numbers are located on the customer's bill or can be obtained by contacting City Hall at (386) 496-3401. 

For more information, please check out the Online Account Setup Walkthrough.

Utility Bills are due on the 1st of each month. On days where the 1st falls on a weekend or holiday, the bill is due the following business day. Accounts which are late will be assessed a $12.50 late fee on the 21^st of each month.  

Your bill will look like the sample above. Do you need your bill explained? Call City Hall at (386) 496-3401

WHAT FORMS OF PAYMENT ARE ACCEPTED? 

Cash, check, money order, and credit cards (with a convenience fee) are forms accepted when paying your utility bill. You may use online bill pay, drive-thru service, lobby service, or the overnight dropbox when paying your bill. You can also mail your payment to 200 SW 1^st Street, Lake Butler FL 32054. 

CONNECTING NEW UTILITY SERVICES

Residents wishing to establish new service should visit our New Utilities & Accounts Q&A section for information.

Extensions

The City of Lake Butler offers two extensions (PER CALENDAR YEAR) of service to those who need it. Utility account holders who may need extra time to pay the balance on their account should contact City Hall BEFORE the due date on the 20^th of each month.

• An extension lasts for 10 days from the date it is put into place and no interruption of service will happen during that time.
• The account will receive a late fee of $12.50 which must be paid along with the balance of the bill.
• If the balance is not paid by the extended date, service will be disconnected and balance will be due in full for reconnection of service. 
• You cannot have a Payment Plan for the duration of your Extension.

Payment Plans

Payment Plan is available for those who need more time to pay off their balance. This option is only available if the current Utility Bill is greater than $125.00. A customer may request a payment plan for the amount greater than the basic charge. Please contact City Hall at 386-496-3401 Ex 3 before the 20th of each month to make arrangements to avoid late fees and reconnection charges. For more information on extensions and payment plans, click here.

Assistance with paying your utility bill may also be available through the Suwannee River Economic Council. Click here for more information on the programs offered.